Welcome to the OUIMEHNON.COM website terms and conditions. This website is owned and run by TEN4TEEN S.R.L. The term “our online services” refers to this website, our mobile and tablet applications, our pages on third party social media platforms such as Instagram, Facebook, Twitter, Pinterest and Google+.

Before placing an order, if you have any queries relating to these terms and conditions, please contact our customer services team at We may unilaterally change or add to the terms of these terms from time to time without notice to you. In the event of a material change, we shall notify you via email or by means of a prominent notice on the site. Changes will apply to any subsequent orders received. Once your order has been confirmed, any changes to the terms shall not apply to such order unless we are required to make the change by law. You should check our website periodically at the following url: to review such changes in the terms. By continuing to use the site following such modifications, you agree to be bound by such modifications. If you are not comfortable with all of the provisions of these terms, please do not use the site.


All the intellectual property rights evidenced by or embodied in and/or attached/connected/related to the site, including without limitation the products, any underlying designs, images, illustrations, texts, style, trade dress, “look and feel”, structure, features, software, platforms, technology, any information, ideas, services, files, videos and related content  are the property of TEN4TEEN SRL and/or its respective affiliates which retain all right, title and interest in connection therewith. No transfer or grant of any rights is made or is to be implied by any provision of these terms or by any other provision contained in the site with respect to OUIMEHNON or otherwise and you may not make any use of the TEN4TEEN SRL IP rights, including without limitation copying, reproduction, changing, creating derivative works or using in a collection of works.

 Intellectual Property Rights” means all worldwide, whether registered or not (a) patents, patent applications, inventions, patent rights and industrial designs; (b) rights associated with works of authorship, including without limitation copyrights, copyright applications, copyright restrictions and designs; (c) rights relating to the protection of trade secrets, know-how and confidential information; (d)  trademarks, service marks, logos, trade names, trade dress and goodwill rights whether or not registered; (e) rights analogous to those set forth herein and any other proprietary rights relating to intangible property; (f) divisions, continuations, renewals, reissues and extensions of the foregoing (as applicable) now existing or hereafter filed, issued, or acquired.


We respect the privacy rights of our visitors and recognize the importance of protecting the information collected about them. This privacy policy is about how we collect, store, and use the personal information that you provide to us.

If you are based in EU and are under 16 or under 14 in Romania, you must inform a parent or guardian about our privacy policy to obtain their agreement to the privacy policy before registering, subscribing or placing an order.

Please read through them carefully before using the site or placing your order. These terms of use, together with our shipping & delivery policy and our return & exchanges policy constitute a binding agreement between you and TEN4TEEN SRL (together, the “Terms“), and by using the website (in whole or in part) in any way or manner, including without limitation by placing an order, you agree to be bound and abide by the terms and conditions set out below. If you do not understand and/or agree to these Terms, you should immediately exit this Site and avoid making any use of the site.

What personal information do we collect from you and how?

We collect personal information about you when you register or subscribe for one of our services, place an order, buy a gift voucher, use our online services, interact with us in any other way, such as via social media, click on an advert that we put on our or someone else’s website, use our Personal Shopping services, ask for information or assistance, give us a testimonial or other feedback, comment on any blogs or articles featured in our services, enter competitions or special promotions, sign up for our special offers or other updates, participate in research panels or fill in surveys. By registering, subscribing or using our services, you consent to the use of your personal data in line with this policy.

The information we collect and hold about you may include your name, email address, phone and mobile phone numbers, home address, shipping and payment card billing address, payment card details, IP address, search criteria, shopping history, shopping preferences, sizing, responses to research panels and surveys, the type of browser you use (a browser is the program you use to look at websites, such as Internet Explorer, Firefox or Safari), the times when you access the site and for how long, your referring URL (the site you come from to reach our website), photographs and other content you share with us when you use our services, date of birth and any other information you may give us.


We may use temporary cookies that remain in the cookies file of your browser until the browser is closed, in order to collect the anonymous data described herein, to keep track of your current shopping session and to enable you to proceed to checkout at any time and to personalize your online experience. Cookies by themselves cannot be used to discover the identity of the user. a cookie is a small piece of data that is stored by your web browser on your computer’s hard drive. cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. this enables you to decide if you want to accept it or not. if you do not accept cookies you will be unable to use this Site. refer to the help content of your browser for more information on selecting or deselecting cookies.


Our site is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14.


We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided to us. We have put in place technology and security policies which are designed to protect the personal information we hold about you. We also follow the security procedures that applicable privacy laws require. These cover storing, using and releasing any information you have provided and, as well as measures designed to prevent unauthorized access or use. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorized use.

We keep your personal data only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements. We limit access to personal data about you to employees, contractors and agents who we believe reasonably need to come into contact with that personal data. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we try to prevent such unfortunate occurrences.


OUIMEHNON processes personal data only for the purposes for which it was collected and in accordance with this privacy policy. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal data needed to provide or improve our Services. We take reasonable steps to ensure that the personal data we process is accurate, complete, and current, but we depend on our users to update or correct their personal data whenever necessary. Upon receipt of your written request and enough information to permit us to identify your personal data, we will disclose to you the personal data we hold about you in term of 15 days of receipt. We will also correct, amend or delete any personal data that is inaccurate and notify any third party recipients of the necessary changes. We do not charge for complying with a correction request, however, for all other requests, we may charge a small fee to cover its costs. Requests to delete personal data are subject to any applicable legal and ethical reporting or document retention obligations imposed on TEN4TEEN SRL. We ask individual users to identify themselves and the personal data requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical, or for which access is not otherwise required.

 We offer you the chance to receive news and fashion updates which, depending on your preferences, we will discuss with you by phone or live chat or send to you via email, SMS and/or direct mail. These include alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions. You can opt-out of receiving these updates, if you wish.

We, or our third party business partners, may also ask you if you want to receive marketing if you enter a promotion or attend an event thrown or sponsored by us. Other companies in our Group may also pass your personal information to us for marketing use.

Marketing OPT-IN and OPT-OUT provision

Marketing communications you subscribe to will only be sent by OUIMEHNON.

You have the right to ask us not to use your personal information for marketing. At all times, we will offer you the opportunity to unsubscribe from any service or update to which you have subscribed, if you change your mind. Whenever you receive direct marketing from us, we will tell you how to unsubscribe. Alternatively you can change your marketing preferences by logging into My Account. To opt out of direct mail, please contact our Customer Care team by email at

If you have any further questions or require further clarification, please contact us by sending an e-mail to:

Ouimehon Team